apartment size
children
housekeeping
internet access
kitchens equipment and utensils
laundry and vending machine facilities
minimum length of stay
more information
office hours
office support services (fax, mail or copying services)
payment methods
pets
reservations
smoke-free suites
telephone
unfurnished suites
voice mail capabilities

Q. What is meant by laundry and vending machine facility?
A. East Side Suites has on-site coin laundry facilities available 24 hours a day. The laundry room is equipped with coin-operated washers and dryers. Ironing boards and irons are available for use. Drink and snack machines are located in the laundry area.

Q. Do you have smoke-free rooms?
A. Yes, East Side Suites offers smoke-free rooms. These rooms can be requested but not guaranteed as part of your reservation. We will do our best to accommodate your request.

Q. What do you provide in your kitchens?
A. Kitchens are complete with a full size refrigerator, stove, oven, dishwasher, microwave, coffee pot, toaster, utensils, pots and pans, plates, and glasses for two people.

Q. What is meant by weekly housekeeping?
A. For our weekly guests, we offer weekly housekeeping and towel service (i.e.: once a week we replenish your towels, vacuum, clean your bathroom and bedroom area).

Q. What size apartments are available?
A. Both standard suites and executive suites are available.

Q. Are unfurnished suites available for lease?
A. No. Each suite is beautifully and fully furnished. You may wish to bring personal items such as desk accessories and family pictures for lengthy visits.

Q. How can I receive incoming calls?
A. For safety reasons, your room number is not your direct phone extension. Your direct phone number will be given to you upon check-in. Please be sure to give this phone extension to anyone you wish to have call your room.

Q. Do you offer voice mail capabilities?
A. As a guest, you receive free local calls and free voice mail. Your voice mail can be retrieved from your room or by remote access. For safety reasons, your room number is not your voice mail extension. Please be sure to check with the office for your voice mail extension.

Q. Does your property offer fax or mail service?
A. Our office can assist you with mail delivery, fax service and copy service should you need it.

Q. What is meant by "high speed Internet Access"?
A. There is a data port provided in each room, which allows for easy and fast Internet access from your suite and the ability to be on the telephone while accessing the Internet.

Q. Where is East Side Suites located?
A. East Side Suites is conveniently located within a five-mile radius of downtown Lynchburg, River Ridge Mall, Lynchburg Regional Airport as well as businesses located on Mt. Athos Road and Candlers Mountain Road. For complete directions, click here.

Q. What are your office hours?
A. Monday - Friday 9am - 6pm

Q. What are your prices?
A. East Side Suites is competitively priced to other extended stay properties and more affordable than hotels. To take a look at our rate, click here.

Q. Do you offer discounts?
A. We do not offer discounts except for our first-time customer coupon. Unlike ordinary hotels, we do not have a multiple tier rate structure, nor do we change our rates based on occupancy at the time you make your reservation. As a low-cost, high-value provider, we always position our rates as low as possible. We feel this is a very honest way of doing business and, ultimately, the best form of discount available.

Q. How can I pay?
A. East Side Suites accepts Visa, Mastercard and American Express.

Q. How do I make a reservation?
A. Reservations are made on availability. To make a reservation you may call the Resident Manager at 434-237-7900 or email us at eastsidesuites@aol.com.

Q. Is there a minimum length of stay?
A. East Side Suites accommodates both weekly and monthly stays.

Q. Are pets welcome?
A. No. Pets are not welcome; however, we can recommend kennels that board cats and dogs.

Q. Are children welcome?
A. No. East Side Suites is designed to provide an environment appropriate for the busy professional's life.

Q. How do I get more information?
A. For more information, you may call the Resident Manager at 434-237-7900 or email us at eastsidesuites@aol.com.